FAQ

DO YOU OFFER A WARRANTY TO YOUR REPAIRS?

REN offers a 3 months warranty. After that time, we assume that a deterioration of our repair comes from a bad usage of the equipment and its outside environnement.

WHY SHOULD I POST THE EQUIPMENTS I WANT TO SELL ON YOUR WEBSITE?

 By advertizing your equipments in our online store, you considerably increase your chances to sell them to our numerous daily intereted visitors. 

HOW DO I POST A SALE ON YOUR ONLINE STORE? 

Send us pictures of the goods you want to sell, either by email or by the website's chat, along with the name of the product, the price and a small description. As soon as we receive your message, our team will make sure to post your sale, find a buyer and organize the exchange. REN will keep 15% of the final price to cover the different expenses before returning your money.  

HOW LONG DOES A REPAIR TAKE?

Since there are various types of repairs, it is not possible to predict the time that will be necessary for a particular repair. But rest assured, REN's team is aware of the time frames to respect and is constantly working to offer a more rapid service. We will make sure to notify you of the delays for a repair as soon as it is possible for us to do so. 

DO YOU OFFER A WARRANTY TO YOUR REPAIRS?

REN offers a 3 months warranty for all new times. It excludes improper use of the equipment or a problem after an accident. Please note that all used equipments are final sales.